1. Introduction
Welcome to Fitness Vault ("we," "us," or "our"). This Privacy Policy governs the collection, use, and disclosure of personal information when you use the Fitness Vault website and mobile application (the "Platform").
2. Information We Collect
2.1 Personal Information:
We may collect personal information you provide directly to us, including your name, email address, postal address, phone number, payment information, and preferences.
2.2 Usage Data:
We automatically collect certain information about your interactions with the Platform, such as your IP address, device type, browser type, operating system, and activity logs.
- Device identifiers
- App crash reports
- Fitness Vault membership plan details
2.3 Camera Access
The Platform requires camera access to enable scan base Check-In verification at participating gyms.
- The camera is only used when you perform a check-in.
- We do not store or use your camera feed beyond the purpose of verification.
2.4 Location Access
To ensure secure and accurate gym check-ins, the Platform may request access to your location.
- Location access helps verify you are physically present at the gym.
- You may disable location access, but certain features (such as check-in) may not function.
2.5 Cookies and Similar Technologies:
We use cookies and similar tracking technologies to personalize your experience and gather analytical data. You can manage these settings through your browser or device.
3. How We Use Your Information
3.1 Provide & Improve Services:
We use your data to:
- Facilitate check-ins
- Offer membership features
- Process transactions
- Improve app performance
3.2 Communication:
We may send promotional materials, newsletters, and updates about Fitness Vault. You can opt-out of marketing communications at any time.
3.3 Legal Compliance:
Your data may be used to comply with legal obligations, resolve disputes, and enforce our agreements.
4. How We Share Your Information
4.1 Service Providers:
We may share your information with trusted third-party service providers who assist us with operations such as payment processing and customer support etc.
4.2 Legal Requirements:
We may disclose information as required by law or to protect the rights and safety of Fitness Vault and its respective users.
4.3 Business Transfers:
In the event of a merger, acquisition, or sale, your information may be transferred to the relevant parties.
5. Your Choices & Rights
5.1 Account Information:
You can update or delete your account details via the Platform's settings or by contacting us at support@fitness-vault.com.
5.2 Permission Management
You can manage permissions for camera, location, and notifications through your device settings.
5.3 Marketing Preferences:
To opt-out of marketing emails, follow the instructions in our emails or contact us.
6. Data Security
We implement strong technical and organizational measures to safeguard your data, including:
- Encryption of sensitive information
- Secure payment gateways
- Restricted internal access
- Regular security audits
Despite our efforts, no system is 100% secure, and we cannot guarantee absolute protection.
7. Children's Privacy
Fitness Vault is not intended for users under 18. We do not knowingly collect personal information from children.
8. Changes to this Privacy Policy
We may revise this policy periodically. Updates will be posted on our Platform, and continued use constitutes acceptance of changes.